Membership Terms and Conditions

You must agree to the membership terms and conditions and personal information collection and use to register as a member.

Membership Terms and Conditions

1. Introduction Welcome to Z-CoiL Footwear. These Terms and Conditions govern your use of our website and the purchase of Z-CoiL products from South Korea for international delivery. By accessing or using our website, you agree to comply with and be bound by these Terms.
2. Definitions
- "We," "Us," "Our" refer to Z-CoiL Footwear.
- "You," "Your" refer to the customer or website user.
- "Products" refer to Z-CoiL footwear and related goods available for sale on our website.
- "Order Confirmation" refers to the email or document confirming your purchase and delivery details.
3. Orders and Payment
- All orders are subject to acceptance and availability.
- Prices are listed in [Currency] and exclude shipping fees, taxes, and duties.
- Payments must be made through approved payment methods.
- Once an order is placed and payment is confirmed, you will receive an Order Confirmation.
- Z-CoiL reserves the right to cancel any order if fraudulent activity is suspected.
4. Shipping and Delivery
- Shipping times vary depending on the destination and courier service.
- Shipping estimates provided are approximate and not guaranteed.
- We are not responsible for delays caused by customs, natural disasters, or unforeseen circumstances.
- Customers are responsible for any import duties, taxes, or fees incurred during the shipping process.
- Risk of loss or damage to the product passes to the customer upon delivery.
5. Returns and Refunds
- Returns must be requested within 7 days of receiving the product and must arrive within 14 days after the request is made.
- Products must be returned in original condition, unworn, and in original packaging.
- Customized or worn footwear may not be eligible for returns.
- Shipping costs for returns are the responsibility of the customer unless the product is defective.
- Refunds will be processed after inspection of the returned product.
6. Product Warranty
- Z-CoiL footwear comes with a limited warranty against manufacturing defects.
- Warranty claims must be submitted with proof of purchase.
- Warranty does not cover normal wear and tear, misuse, accidents, or unauthorized modifications.
- Customers are responsible for return shipping costs related to warranty claims.
7. Customs and Import Regulations
- Customers are responsible for ensuring compliance with their local import regulations.
- We are not liable for products held, delayed, or confiscated by customs authorities.
- Refusal to pay customs fees may result in the product being returned or abandoned.
8. Intellectual Property
- All website content, including images, text, logos, and product designs, is owned by Z-CoiL Footwear and protected by copyright laws.
- Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Proper use of Z-CoiL footwear, including adherence to care instructions, is the customer's responsibility.
- Our liability is limited to the purchase price of the product.
10. Privacy Policy
- Your personal information is handled in accordance with our Privacy Policy.
- By using our website, you consent to the collection and use of your data as described in our Privacy Policy.
11. Governing Law
- These Terms are governed by the laws of South Korea.
- Any disputes arising from these Terms shall be resolved in the courts of South Korea.
12. Changes to Terms
- We reserve the right to update or modify these Terms at any time.
- Changes will be effective upon posting on this page.
- Continued use of the website after updates constitutes acceptance of the new Terms.
13. Contact Us for any questions, concerns, or assistance, please contact us at:
- Email: contact@zcoilasia.com
- Phone: +82) 10-3285-7501
- LineID: zcoil
- Address: 606-7, AceHighTec21, 48 CentemJungAng-RO, Busan, South Korea
By using our website and placing an order, you agree to these Terms and Conditions. Please read them carefully before proceeding with your purchase.

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Collection and use of personal information

Collection and use of personal information
object	item	Holding period
User identification and identity verification	ID, Name, Password	Until membership withdrawal
Notice on use of customer service, User identification for CS response	Contact information (email, mobile phone number)	Until membership withdrawal

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