Shipping List

1. 

   How long does shipping take?

   Open

   Shipping usually takes 5-10 business days. Once shipped, delivery takes approximately 3-8 days, excluding customs clearance. 

   The estimated delivery time may vary depending on customs processing.

   Close

2. 

   How much is the shipping fee?

   Open

   Shipping fees vary by region and will be displayed at checkout.

   Close

3. 

   How can I track my order?

   Open

   Once your order is shipped, you will receive a tracking number via your customer page. Use this number to check your shipping status.

   Close

4. 

   Do you offer international shipping?

   Open

   Yes, we ship internationally. Currently, we deliver to Japan, Taiwan, and Hong Kong. 

   We plan to expand our shipping destinations in the future.

   If you are located in a country not currently supported, please contact us before placing your order.

   Close

5. 

   Can I change my shipping address after placing an order?

   Open

   Once an order is placed, the shipping address cannot be changed. If you have any issues, please contact customer support.

   Close

6. 

   Why was my order returned to Korea?

   Open

   Orders may be returned due to unsuccessful delivery attempts or incomplete customs procedures.

   If your order is returned, the original shipping fee and any return costs will be deducted from your refund. 

   We are not responsible for incorrect addresses, so please double-check your shipping details before completing your purchase.

   
   

   Close