Can I return or exchange an item?
Returns and exchanges are accepted within 7 days of receiving the product, provided the item is unused.
Please note that return shipping fees may apply if returning due to a change of mind.
What should I do if I receive the wrong item?
If you receive an incorrect item, please contact customer support within 7 days.
We will assist with the exchange and cover all associated costs, including return and reshipping fees.
Even in the case of incorrect shipments, exchanges are not possible if the product shows signs of use.
What if my item is damaged or defective?
If you receive a damaged or defective product, please contact customer support within 7 days. We will cover all costs for returns and reshipping.
If you wish to exchange for a different size or color, it will be considered a voluntary exchange, and shipping costs will apply.
How do I request a return or exchange?
Please contact our customer support with a photo of the product.